Software
Specialist automotive CRM, reception and POS, vehicle sales, vehicle and parts inventory, appointments, integrated accounting
Akam Data specialist department
Car Dealership Department
Automotive CRM, reception, sales, parts inventory and online booking in one system.
- 5specialists on the team
- 6software solutions
- Unlimitedno user limit
About the department
Specialists who know your industry
Our Car Dealership department, with a team specialised in automotive CRM, reception, sales and inventory, solves dealerships' challenges in customer management, vehicle reception, sales and parts inventory. Knowing dealership processes closely — from vehicle reception to delivery and after-sales service — its specialists guide you towards sound dealership operation, higher customer satisfaction and inventory control. Our software is a unified, comprehensive system that, besides specialist automotive CRM, includes vehicle reception, vehicle sales, vehicle and parts inventory, website connection and online appointment booking, and offers advanced POS, inventory and accounting features.
The department's specialist team
- 1Automotive CRM and customer-club specialist
- 2Reception and after-sales specialist
- 3Vehicle sales and POS specialist
- 4Vehicle and parts inventory specialist
- 5Web and online-booking specialist
Industry challenges
Problems you face every day
We know them — we work with this industry every day.
- Customer data and reception and repair history scattered
- No regular service and after-sales follow-up
- Manual, error-prone vehicle and spare-parts inventory
- Slow phone booking for vehicle reception
- No link between the website and the reception and POS system
- Hard to calculate service, parts and labour costs
- No real-time report on sales, stock and dealership performance
- Weak management of loyal customers and customer club
Our solutions
Our answer to these challenges
Not only software — we put web, hardware and infrastructure together.
Web
Website connection, online booking, customer portal
Hardware
Computers, tablets, barcode readers, network equipment, receipt and invoice printers
Infrastructure
Internal or cloud server, backups, stable network
Software
Which systems does this department's software cover?
- 1Customer management (CRM)storing customer data, viewing a customer's activity and last purchase, defining messages for invoices in various sections.
- 2Reception and POSfully automatic recording and sale of goods, taking orders anywhere in the dealership with a Pocket PC device, full invoice printing and monthly sales-invoice settings.
- 3Inventory and stockmanaging warehouse operations, using the latest database technology to store data at the highest volume and speed, sending reports to Excel, defining messages for invoices in various sections.
- 4Accounting and financestandard, highly advanced accounting and an easy platform for all receipts and payments (even for people unfamiliar with accounting), current, requested and purchase accounts and more.
- 5Management reportingtotal sales report, total purchase report, stock report, goods and material movement report, purchase-production-consumption report, period profit and loss report, customer report, contract follow-up.
- 6Website connectiononline appointment booking from the dealership website, vehicle reception requests.
Benefits
Why working with this department is easier
- No user limit
- Integrated management of customers, reception, sales, inventory and accounting
- Online appointment booking from the website
- Regular service follow-up and higher customer satisfaction
- Accurate vehicle and parts inventory control
- Real-time sales, stock and profit-and-loss reports
- Runs on many versions of Windows (XP, Seven, Vista…)
- Video training for every part, for beginners
- Installable on an internal or cloud server
Services
From software to infrastructure — everything in one place
Automotive CRM, reception and POS software
Vehicle and parts sales and inventory software
Hardware (computers, tablets, barcode readers, network equipment, receipt printers)
Infrastructure (server, hosting, backups)
Web login and website connection
Custom products for the dealership
E-learning (reception, sales, inventory, CRM, accounting)
CRM and customer-club implementation and integration
Links to partner firms (insurance, parts, car services)
AI agents for answering customers and service follow-up
Related industries
Who is this department for?
- Car sales dealerships
- After-sales service dealerships
- Specialist auto repair shops
- Auto parts sellers
- Car leasing and insurance companies
Events & campaigns
Training events and campaigns
First step
Talk to a specialist in this field
Tell us what you need — the first consultation is free and without obligation.