Web-based systems

Customer relationship management (CRM)

Leads, follow-ups and sales funnel — your team stays up to date from anywhere.

One year of free support, free setup and training, unlimited users and free migration from your previous software.

  • Unlimited users
  • 1 year of free support
  • Free setup & training
  • Five languages
  • ۱year of free support
  • 12key features
  • Web-basedPlatform

About the software

Leads, follow-ups and sales funnel — your team stays up to date from anywhere.

It comes with one year of free support, free setup and training, five-language reports and unlimited users.

How the software works

Three steps from data entry to management reports

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Features

01 Customers and opportunitiesLeads, opportunities, follow-ups, reminders and a sales funnel.
02 SMS and notificationsAutomatic SMS for reminders, confirmations and notices.
03 Web-based, multi-branchBranches and users connect to one shared database from anywhere.
04 API integrationConnect to other software, online shops and government systems.
05 Mobile accessWorks on phones and tablets and installs on the home screen.
06 Live dashboardYour business at a glance, with real-time charts.
07 Lead and opportunity managementFrom first contact to invoice, every follow-up stays on one path and nothing is forgotten.
08 A full file for every customerCalls, purchase history and notes in one file — information is no longer scattered.
09 Quotes, invoices and commissionIssue quotes and invoices, set performance indicators and calculate the sales team's commission.
10 Targeted marketing and customer clubSegment customers, run targeted campaigns and after-sales service to turn customers into regulars.
11 Call centre and SMSLog inbound and outbound calls with each customer's history and send SMS from within the system.
12 Sales reporting and analysisLive reports on sales, leads and user performance for management decisions.

Guarantees

  • Quality guarantee
  • 1 year of free professional support
  • Free updates during the support period
  • Comes with a quick and easy installer
  • Works on your own server and cloud hosting
With you after purchase

One year of free support, installation and training

Every Akam Data software includes one year of free support, and our team is beside you during installation and setup.

Competitive edge: why choose Akam among so many software options?

Things that other software usually lacks or charges extra for.

A growth path to ERP

Start with accounting and, when your business grows, upgrade to Akam ERP without moving your data.

An edition for every trade

Retail, manufacturing, contracting and services — each Akam department has its own industry edition.

POS and barcode reader

Fast selling with a POS, barcode reader and invoice printing.

SMS reminders and notifications

Debt and cheque-due reminders and customer notifications from inside the software.

Automatic daily backups

Your data is backed up every night without you lifting a finger.

Mobile and tablet (PWA)

Install the web version on your phone's home screen and use it like an app.

Multilingual reports

Persian, English, Turkish, Arabic and Russian — for businesses working with foreign partners.

CRM integration

Customers and sales opportunities stay in sync between the software and Akam CRM.

Quick installation

Set up within one working day and start with real data.

Free training and installation

The Akam team installs the software for you and trains your users.

20+ years of experience

Since 2005 a specialist team has written software for hundreds of businesses.

No constant internet needed

It installs on your own server or local network and keeps working when the internet is down.

Customisation by the Akam team

Your own report, printed form or process is built by the Akam team without affecting other customers.

Simple and user-friendly

A clean, smooth interface — a short video gets you started in the first 10 minutes.

One year of free support

Every software comes with one year of free support; afterwards you can sign a support contract.

Web-based, not tied to Windows

Work from any operating system and any device with a browser.

Free migration from your current software

Data from your previous software (Holoo, Sepidar and others) moves in through an Excel template — the biggest barrier to switching disappears.

Central Asian markets

Persian, Russian and Turkish editions for doing business in Uzbekistan, Tajikistan and Turkey.

Connecting with other software and systems

This software is not isolated; it connects to other software and systems through an API and ready-made links.

API and webhooksAny other software that speaks an API can read or write data.
Link to other softwareAccounting, CRM, online shop and Akam ERP — with no re-entering of data.
Excel import and exportImport master data from an Excel template and export any report to Excel.
Tax system and gatewaysE-invoices to the tax authority, SMS and payment gateways.

Payment methods

RialCard transfer, bank gateway, bank transfer and cheque
Dollar / foreign currencyFor customers abroad and foreign-currency projects
CryptocurrencyPayment in common cryptocurrencies
InstalmentsStaged payment under the contract
…and other waysWe will arrange your preferred method with the sales specialist
Instalment purchaseThe final price is paid in 3 equal instalments with no interest or fees, and one cheque is required for each instalment.
Guide to buying the software in instalments
  1. Before buying, check the price and the features of the different editions so you can choose the package that fits your activity, number of users and needs.
  2. For an instalment purchase, simply tell the company's sales representative.
  3. The final price is paid in 3 equal instalments with no interest or fees, and one cheque is required for each instalment.
  4. The first instalment is paid in cash after installation and setup.
  5. All cheques must be registered when they are handed over.
  6. Our sales specialists will also guide you in choosing the right edition and reviewing the payment terms before you buy.

Comparison with the typical market model

FeatureAkamTypical software
User limitNonePer license
Cost of extra users or branchesNoneYes
Custom changes per customerBy the Akam teamPer vendor roadmap
Where it runsYour server or the cloudPer vendor terms
Internet dependenceNo constant internet neededOften constant
Support after the contract1 year free + optional contractOften short-term

Screenshots

Catalogue page 1
Catalogue page 1
Catalogue page 2
Catalogue page 2
Catalogue page 3
Catalogue page 3

Downloads

PDF
Catalogue Customer relationship management (CRM)
Download

Training and support

Text guides and more questions

Questions and answers

Which businesses is Customer relationship management (CRM) suited for?

Customer relationship management (CRM) is designed for companies, shops and organisations that want to work faster and more accurately with clear reports. Request a free consultation to check the fit for your business.

Can I see a demo of Customer relationship management (CRM) before buying?

Yes. Fill in the “free demo” form and our specialist will arrange a free 20-minute online session.

How are installation, training and support for Customer relationship management (CRM) handled?

Every Akam Data software includes one year of free support, and our team helps with installation and setup. Video tutorials and in-person or online courses are available in the training section.

Can Customer relationship management (CRM) be customised to my company's needs?

Yes. Submit your request through the “software change request” form; our technical team reviews it and confirms the timeline and cost.

Can I move my data from my current software to Customer relationship management (CRM)?

In most cases, yes. We review the type and format of your current data and propose a migration method; contact us for a free consultation.

Do I need to install anything to use Customer relationship management (CRM)?

Customer relationship management (CRM) is web-based and available from the browser on computers, tablets and phones; no separate installation is needed for daily use.

What is CRM?

CRM stands for customer relationship management — both a customer-centred approach and software that gathers and organises customer data from every channel. The full explanation is in the “What is CRM?” guide.

How do I choose the right CRM software?

Write down your needs, try a demo, and check integration with finance and stock software, support, and the pricing model (users and modules).

What does CRM pricing depend on?

On the number of users, features and chosen modules; contact our sales advisers for an exact quote.

Can the CRM be used on mobile?

The web system can be used from any device with a browser.

Is the number of users really unlimited?

Yes. There is no licence limit; concurrent users depend only on your server's capacity.

What happens after the year of free support?

The software keeps working. If you wish, support and updates continue under an optional contract.

Can I move my previous software's data?

Yes, free of charge. Parties, items and balances come in through an Excel template and our team helps.

Does it work without internet?

When installed on your own server or local network it does not need a constant internet connection.

How can I pay?

In rials, dollars, cryptocurrency and other ways; the sales specialist will arrange what suits you.

Rules and notes

  • The license covers one organisation or group of companies under the same owner; reselling it without permission is not allowed.
  • A daily automatic backup is made; keeping it on your server and securing the server is your responsibility, and the Akam team will guide you.
  • Tax rules change; legal updates are provided during the free support period.
  • Any custom change is quoted with time and cost before it is carried out.

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