Akam Data · Web-based systems

Ticketing system Akam Data

No request gets lost — routing, priority and response time under your control.

One year of free support, free setup and training, unlimited users and free migration from your previous software.

  • ۱year of free support
  • 6key features
  • Web-basedPlatform

Ticketing system by Akam Data simplifies your daily work: precise control, instant reports and better business decisions.

Specialist features

6 specialist features of Ticketing system

01 Tickets and supportRequests, routing, priorities and tracking until closed.
02 SLA and response timeResponse-time targets and delay alerts for each request type.
03 Workflow and approvalsMulti-step requests and approvals with automatic notification.
04 SMS and notificationsAutomatic SMS for reminders, confirmations and notices.
05 Mobile accessWorks on phones and tablets and installs on the home screen.
06 Live dashboardYour business at a glance, with real-time charts.
With you after purchase

One year of free support, installation and training

Every Akam Data software includes one year of free support, and our team is beside you during installation and setup.

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Quick start

Accuracy and transparency in every report

A free 20-minute session. Leave your email and number and an Akam Data specialist will contact you.

An ecosystem of integrated, related software

All connected through one coding scheme and one database.

Frequently asked questions Ticketing system

Which businesses is Ticketing system suited for?

Ticketing system is designed for companies, shops and organisations that want to work faster and more accurately with clear reports. Request a free consultation to check the fit for your business.

Can I see a demo of Ticketing system before buying?

Yes. Fill in the “free demo” form and our specialist will arrange a free 20-minute online session.

How are installation, training and support for Ticketing system handled?

Every Akam Data software includes one year of free support, and our team helps with installation and setup. Video tutorials and in-person or online courses are available in the training section.

Can Ticketing system be customised to my company's needs?

Yes. Submit your request through the “software change request” form; our technical team reviews it and confirms the timeline and cost.

Can I move my data from my current software to Ticketing system?

In most cases, yes. We review the type and format of your current data and propose a migration method; contact us for a free consultation.

Do I need to install anything to use Ticketing system?

Ticketing system is web-based and available from the browser on computers, tablets and phones; no separate installation is needed for daily use.

Is the number of users really unlimited?

Yes. There is no licence limit; concurrent users depend only on your server's capacity.

What happens after the year of free support?

The software keeps working. If you wish, support and updates continue under an optional contract.

Can I move my previous software's data?

Yes, free of charge. Parties, items and balances come in through an Excel template and our team helps.

Does it work without internet?

When installed on your own server or local network it does not need a constant internet connection.

How can I pay?

In rials, dollars, cryptocurrency and other ways; the sales specialist will arrange what suits you.

Get started now

Free consultation, demo and installation with Akam Data's full support.

Full software overview

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